Privacy policy

The website aloryamirrors.com is operated by ECOMSS (trading as Alorya's Mirrors), a company registered in France under number 990 011 546 R.C.S. Créteil. Throughout this Privacy Policy, the terms "we", "us", and "our" refer to ECOMSS, trading as Alorya's Mirrors.

As a French-registered company selling to customers in the United Kingdom, ECOMSS is subject to both the EU General Data Protection Regulation (EU GDPR) and the UK General Data Protection Regulation (UK GDPR). We comply with both frameworks to ensure the highest level of data protection for all our customers, regardless of their location. UK customers may contact the Information Commissioner's Office (ICO) at ico.org.uk, and French or EU customers may contact the Commission Nationale de l'Informatique et des Libertés (CNIL) at cnil.fr.

Article 1 – Personal Information We Collect

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (where applicable): With your permission, we may send you emails about our store, new products, and other updates.


Article 2 – Consent

How do you obtain my consent? 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to decline.


How do I withdraw my consent? 

If after you opt-in you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at support@aloryamirrors.com.

In accordance with the UK Privacy and Electronic Communications Regulations (PECR) and the UK GDPR, you have the right to object to direct marketing at any time. You may also register with the Telephone Preference Service (TPS) at www.tpsonline.org.uk to prevent unsolicited telephone marketing calls.


Article 3 – Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Use.


Article 4 – Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.


Payment: 

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


Article 5 – Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


Article 6 – Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Cookies: 

Here is a list of cookies that we use. We have listed them so that you can choose if you want to opt out of cookies or not:

  • _session_id – unique token, session-based, allows Shopify to store information about your session (referrer, landing page, etc.)

  • _shopify_visit – no data held, expires after 30 minutes from the last visit. Used by our website provider's internal stats tracker to record the number of visits.

  • _shopify_uniq – no data held, expires midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a single customer.

  • cart – unique token, persists for 2 weeks. Stores information about the contents of your cart.

  • _secure_session_id – unique token, session-based.

  • storefront_digest – unique token, undefined. If the shop has a password, this is used to determine if the current visitor has access.


Article 7 – Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependants to use this site.


Article 8 – Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


UK GDPR – Your Rights

In accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:

  • Right of access – you may request a copy of the personal data we hold about you.

  • Right to rectification – you may request that we correct any inaccurate or incomplete data.

  • Right to erasure – you may request that we delete your personal data, subject to certain legal obligations.

  • Right to restriction of processing – you may request that we limit the way we use your data.

  • Right to data portability – you may request that we transfer your data to another organisation or directly to you.

  • Right to object – you may object to the processing of your personal data for direct marketing purposes at any time.


Personal data (address and order details) will be shared with partners responsible for delivering your products. In order to provide personalised offers, your personal information may be used anonymously.

To exercise any of the above rights, or to modify, view, or delete your data, please send a request to: support@aloryamirrors.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at any time: https://ico.org.uk/make-a-complaint/


Questions and Contact Details

If you would like to: access, correct, amend, or delete any personal information we have about you, raise a concern, or simply require further information, please contact our Privacy Compliance Officer at:


Company: ECOMSS (trading as Alorya's Mirrors)

Address: 10 Rue Maximilien Robespierre, 94120 Fontenay-sous-Bois, France

Email: support@aloryamirrors.com

Phone: +33 7 43 30 68 81

Website: aloryamirrors.com

Opening hours: Monday to Friday, 9:00 am – 6:00 pm (CET)